The following table represents shipping costs for orders shipped within the Continental USA.
There will be a $15 additional charge added to all orders shipped to: AK,GU,HI,MP,PR,VI. On large or heavy orders shipped to: AK,GU,HI,MP,PR,VI. There may be added charges to cover freight.
We make every effort to see that all orders placed by 3 P.M. Eastern time are shipped out within 2 business days and most times your order will ship the following day. Orders placed on weekends will be processed on the first business day back and shipped out as soon as possible. The actual time an item is in transit can vary from 2 to 5 days, according to your location and seasonal shipping fluctuations.
We try our best to make sure your order is what you ordered and that it will arrive in good condition, but, if for some reason that doesn't happen contact us with the following information:
We will handle all damages through the carrier. If a mistake has been made on your order, or there is a need to return an item, just explain this in your email.
Items to be returned will be issued an RMA# and instructions for returning your merchandise.
You have 20 days to contact us and all items must be returned to us within 30 days of the ship date. After 30 days we cannot accept returns.
In order to qualify for a refund, all items must be returned in their original condition, including the original packaging and containers, documentation, etc. Packages cannot be marked or defaced in any manner. We cannot accept returns if packaging is not in its original condition.
At The Pest Depot we always strive for your satisfaction in every step of your order.